Susan M. Heathfield

Susan Heathfield is a Human Resources expert. She is a management and organization development consultant who specializes in human resources issues and in management development to create forward-thinking workplaces. Susan is also a professional facilitator, speaker, trainer, and writer.

Susan is a member of the Society for Human Resource Management (SHRM). Susan contributes regularly to professional publications including a book chapter for ASTD and an article in the American Society for Quality's Journal for Quality and Participation. Her articles are recommended as a resource by many colleges and universities including the ILR School Catherwood Library at Cornell University.

Susan has written about management and Human Resources topics online since 2000.

You can read more about Susan's current and past work on her Google Profile: .


Susan has worked many years in HR. Since 1987, Susan has managed her own consulting company: she has consulted with over 100 clients and facilitated over 2,000 training and planning sessions.

Susan has worked as an HR director, a training manager, an organization development consultant, and a community college extension head. Currently, as a company owner, board member, and HR consultant, Susan works with the TechSmith Corporation and other clients.

Susan is regularly featured in business podcasts and on talk radio including WJR (Mitch Albom Show); WBIX Business in Boston; National Public Radio (NPR); Money and You at wsRadio, San Diego; BNET; Radio Sandy Springs, Atlanta; and other regional shows.

Susan has been quoted in more than 200 print and online publications including, New York Times, New York Post,,,,,,,,, US News & World Report,,,,,,,, Diversity Executive, the Society for Human Resource Management HR Magazine, Human Resource Executive, Yahoo and Education, and in associated press (AP) articles.


Susan has both a Bachelors degree in English, Interdisciplinary Social Studies, and Education and a Masters degree in Organizational Counseling from the University of Michigan. She has completed several years (90+ credits) of coursework in management, labor and industrial relations, Human Resources, and higher adult and lifelong education at Michigan State University.


Susan Heathfield makes every effort to offer accurate, common-sense, ethical Human Resources management, employer, and workplace advice in her articles, but she is not an attorney, and the content, while authoritative, is not guaranteed for accuracy and legality, and is not to be construed as legal advice.

The articles are read by a world-wide audience and employment laws and regulations vary from state to state and country to country, so they cannot be definitive on all of them for your workplace. When in doubt, always seek legal counsel or assistance from State, Federal, or International governmental resources, to make certain that your legal interpretation and decisions are correct. The information in these articles is for guidance, ideas, and assistance only.

Susan M. Heathfield

Susan's mission in her writing is to provide accurate, thoughtful, forward-looking information for forward-thinking people who wish to stretch their imagination about how people can relate with coworkers and their workplace. Readers who want to share a new vision about these relationships will turn frequently to the information she provides.

Basic HR and people management information is provided, but Susan focuses on forward-looking concepts to challenge the thinking of people in workplaces worldwide. Changing workplaces one step at a time...

See the values and beliefs that for her articles and recommendations.

Media Contacts: Email Susan for interviews.

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I do welcome your comments and questions about human resources, managing people, and getting along with people at work. I appreciate your understanding that I can't always provide a personal response to your questions. You can contact me at my email address or at any of my social media pages.

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