Administrative Position Interview Questions

Questions You Might Be Asked and Tips for Success

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When you're interviewing for an administrative position, the interviewer will want to learn about the qualifications you have for the position. Be prepared to answer questions about the specific skills you have that qualify you for the job.

Tips for Handling the Interview

Know that this will go beyond soft skills like your communication abilities, aptitude for organization or timeliness. You should also be ready to talk about hard skills, too.

Since many administrative assistant positions require frequent usage of specific software, you may have to discuss various programs you’ve worked with, how you have used these programs, and your level of expertise. 

You should also be prepared to discuss your workflow and administrative processes in previous positions. As an administrative professional, there should be no question that you are organized and detail-oriented. Your interviewer will want to know how you manifest these qualities in your everyday workflow.

Additionally, analyze the job description to try to get a sense if there is a particular domain in which the position focuses. For example, is there an emphasis on travel planning, project coordination, day-to-day meeting scheduling, personal assistance, or anything else? If so, be sure to emphasize your most relevant experience when answering questions.

Finally, also be mindful of your demeanor during the interview.

Since administrative assistants often interface very closely with the individuals for whom they work, it is important to be positive, professional and polite. You’ll want the interviewer to have no doubt that working with you would be a pleasant experience. 

Once you’ve analyzed the job description in order to figure out the best way to frame your answers, review the questions you may be asked during an administrative assistant or office position job interview, examples of the best answers and advice for acing an interview.

Then go back and take the time to review the job posting before you go to the interview, so you can be sure to mention the specific credentials you have that make you a strong candidate for the job. Here's how to match your qualifications to a job.

Administrative Assistant / Office Position Interview Questions and Answers

  •  What computer skills do you have and what programs are you comfortable using? - Best Answers
  • Are you comfortable using a phone with multiple lines and handling a high volume of telephone calls? - Best Answers
  • At this company, we like to think of ourselves as a team that works together towards the same goals. How do you feel about working in a team environment? - Best Answers
  •  How would you feel supervising two or three other employees? - Best Answers
  • What is your greatest strength and how will it help your performance in this position? - Best Answers
  • What is your greatest weakness? - Best Answers
  • How do you handle stress and pressure? - Best Answers
  • What was it like working for your supervisor? - Best Answers
  • What do you expect from a supervisor? - Best Answers
  • Do you prefer to work independently or on a team? - Best Answers
  • Do you work well with people? - Best Answers
  • Give some examples of teamwork. - Best Answers

Read More: Administrative Skills | Microsoft Office Skills

Bonus Questions / Answers:

Q:  Are you willing to work overtime, if needed, to complete a project?
A:  My career is my number one priority right now, so I would not have a problem putting in extra time to complete a project.
A:  I pride myself in following through with every project I take on and wouldn’t hesitate to put in the extra time to see a project through to the end.

Q: We like to think of ourselves as a team at this company.  What skills will you bring to our team?
A:  I take pride my organization skills.  I believe my attention to detail and desire to stay organized can only benefit the team I am working with.
A:  I like to think outside of the box.  I am always the one finding new ways to approach a situation or challenge.

Questions to Ask the Interviewer

Review this list of sample administrative / office questions to ask the interviewer, and remember, before you set foot into the interview room, do as much research about the company as possible. 

Most times, the interview is concluded with the interviewer asking you if you have any questions.  It's a good idea to try to come up with a few question ahead of time, and if they are not answered during the interview, ask them when the opportunity presents itself.

  • Can you describe a typical day(week) in this department?
  • What are the responsibilities of this position?
  • What are the strengths in this department? What are the weaknesses?
  • What would your past assistants say was the best part of working for you? What would they say was the worst?
  • What direction do you see the company going in the next five years? Do you feel that there are any threats to its success?
  • Why did your last assistant leave the position? What were his/her strengths? What were his/her weaknesses? What is he/she doing now?
  • What characteristics did your best assistant have? What about your worst assistant?
  • How often are performance reviews performed? Who conducts them?
  • What skills are most important to you in an administrative assistant?
  • How do you reward and encourage the people who work in your department?
  • Are there any ongoing production issues in this department?
  • How have you dealt with personnel problems in the past?
  • What are some of the biggest challenges for a person in this position?
  • What is the most rewarding aspect of this position, in your opinion?
  • Do you (Does the company/department) support memberships in professional associations, and continuing professional development?
  • What would you describe as the role of the administrative staff in this office?
  • Are overtime or weekend hours expected?
  • What do you like most about working for this company? Are there changes you would make?
  • What do you like least about working here?
  • Do you encourage the department to work as a team, or concentrate more on individual contributions?

General Job Interview Questions
In addition to job specific interview questions, you will also be asked more general questions about your employment history, education, strengths, weaknesses, achievements, goals, and plans. Here's a list of the most common interview questions and sample answers.

Read More: How to Prepare for an Interview | What to Wear to a Job Interview | Top 10 Job Interview Tips | Common Interview Mistakes to Avoid